PAYMENT AND REFUNDS
A 50% deposit is required before your project is started, unless otherwise noted. Credit card payments can be made through PayPal. You do not have to have a PayPal account to pay by credit card.
Due to the nature of the services, J Morrell Designs will not issue refunds for any reason.
QUESTIONNAIRE AND DESIGN REVISIONS
All clients must fill out a New Project Questionnaire. The answers and examples help determine style, colors and preferences. Please fill this out thoroughly and thoughtfully. Projects include up to 3 revisions. Additional drafts will be done at an hourly rate of $75/hr.
Communication by email is key to successful completion of any project. I do not conduct business by phone, all details must be discussed through email. Clients are asked to respond in a timely manner to emails. Should J Morrell Designs not be able to contact the client by email within 15 consecutive days, all monies will be forfeited to J Morrell Designs and the project will be canceled without notification.
I cannot guarantee your projects will completed in a specific amount of time. Most Website & Blog designs are completed within 2-3 weeks, depending on client feedback and revisions. If you have a specific deadline, please let me know before you are placed on my Design Calendar.
USERNAMES AND PASSWORDS
The client is responsible for providing usernames and passwords for FTP access, WordPress access, and domain name registration as needed. The usernames and passwords are guaranteed to be kept in strict confidence. You are encouraged to change passwords after completion of the project.
COPYRIGHT AND CREDIT
All parts of the blog design must remain intact. Clients may not alter, change, sell, share, move or copy any part of the design elements in whole or in part. A link will be placed in the footer giving design credit to J Morrell Designs. It must be kept in place as long as the design is used. If you or another designer would like to make additional changes to your design after installation, you must contact me.
Designs are created to be compatible with the most recent release of Firefox, Safari, Chrome and Internet Explorer. Clients are responsible for running the most current version of the preferred browser. J Morrell Designs does not guarantee that designs will work properly on outdated or obscure web browsers.
Lifetime email support is included with each design. However, that does not include changes or website maintenance. Those will be billed at $75 an hour with a half and hour minimum.
PORTFOLIO AND MARKETING
Client understands that design projects may be featured in my portfolio, blogs, websites, social media or promotional materials for J Morrell Designs.
ACCEPTANCE OF TERMS
By submitting a Project Questionnaire, all clients agree to the terms and conditions listed here. You are responsible for adhering to the terms and conditions, even if you did not read them.
Terms & Polices are subject to change.